1. Does your vending company carry of general liability policy for protection? Unfortunate things can happen.. not asking your vendor to carry insurance can cost you.
2. Is your vending company an actual vendor or a vending management company solely interested in securing locations to sell to smaller vendors? We are the real deal!
3. Is your vending company a full service company? Does it offer you soda, juices, water, snacks, coffee, meals and more?
4. What is the condition of the vending equipment coming into your company? Typically, we install brand new equipment in locations.
5. Is your vending company easy to contact? We are reachable via email, text, or phone.
6. Are the prices your new vending company quoted guaranteed for a period of time or just teaser rates just to get in the door? We can "lock in" guaranteed pricing.
7. Does the contract you are going to sign have an out clause for bad service? Most often, we do not require a contract or service agreement to get started.
8. Does your current vendor pay General Excise Tax (sales tax)? We do and can prove it!
9. Does your current vendor offer additional programs that can help? We offer subsidized or free vending and even credit card acceptance.
10. Is your vendor offering Coca Cola, Dr. Pepper and Pepsi products? We do!
10 Questions to ask your Vending Company
Running a vending business in Texas is currently very expensive. For a vending company to offer unusually cheap prices they might have to cut corners by not paying liability insurance or placing old equipment just to break even. Cutting corners can lead to frustrating problems for you and your staff. Make sure you do your homework before choosing a vending company. Negotiating a lower price doesn't mean you have a great deal.
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Vending Machines The Woodlands and Conroe
Hometown Vending has been North Houston's full-service Vending Provider since 2005. During that time we've adopted the latest technology, met innumerable challenges, and delivered sensible solutions to customers throughout our area. We've learned a lot about vending over the years and have a solution for any vending need.Please see our Frequently Asked Questions below where we provide the answers you may be looking for. You are always encouraged to contact us directly at 832.758.6299. We look forward to working with you!
Is there a cost to my company for the vending equipment/service?
Hometown Vending will provide the machines and service free of charge.
How often do you come by and fill up the machines?
As often as needed. All accounts will be re-stocked a minimum of once a week.
What condition are the vending machines in?
The machines coming in will be new or near new. The machines will be in excellent condition and uniform in design.
What is the procedure if someone loses money in the machines?
Vending machines from time to time do take people's money. We can supply a refund bank for on-the-spot refunds. Our route drivers will also issue refunds and place refund envelopes on the machines.
If a machine has a problem how quickly do you respond to fix it?
Once a problem has been brought to our attention we generally respond within one hour. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.
Can we request specific products?
Of course, you can either request a specific product through our website or talk to your account representative. We want to offer the products your employees want.
Is there a contract?
Depends, contracts are handled on an account by account basis.
How long does it take for delivery/installation and what is the process?
Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor it's always nice to give them 30 days to move out. If you need the machines sooner than that we will make it happen. After we agree on an installation date, it shouldn't take more than 4 hours to move the machines in and get them all set up and working.
What are your service days and hours?
We provide service 24 hours a day 7 days a week. Our trucks start very early in the morning every day and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.
We are located in The Woodlands, however, we service a wide area including but not limited to the surrounding cities of The Woodlands, Conroe, Tomball, Humble, Spring, Aldine – Greenspoint, Magnolia and North Houston.
